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On February 24, 2026, Basware announced the launch of two new AI agents in its Invoice Lifecycle Management (ILM) platform, designed to handle invoice disputes and payment inquiries, and provide real-time processing recommendations to AP clerks. The company's CEO, Jason Kurtz, stated that the goal is to achieve 100% automated, compliant, and protected invoice processing. Additionally, Basware plans to release more agents during 2026, such as a supplier agent and an AP Pro agent. Early customer Billerud has already benefited from InvoiceAI, achieving a rapid return on investment.
As Medicare-eligible employees become the fastest-growing segment of the workforce and employer healthcare premiums continue to rise, employee healthcare benefits transition platform When announced on February 26, 2026, the launch of Medicare support services to help current and departing employees assess, plan, and complete Medicare transitions, thereby reducing healthcare expenditures for both companies and individuals.
On March 3, 2026, Basware announced that Donna Wilczek will serve as Chief Product and Technology Officer, responsible for product strategy, technology vision, and roadmap, driving the company to become the standard-setter in intelligent finance. Wilczek previously served as an executive at Coupa and a member of Basware's board of directors, with over 20 years of experience in B2B product innovation.
Savant Labs announced it will co-host a 30-minute webinar with Rover to explore how Rover uses the Savant platform to replace manual spreadsheets and automate sales tax reconciliation processes, significantly shortening month-end closing time and enhancing audit readiness.
Papaya Global and Payrollminds announced a strategic partnership, combining the former's AI-driven payroll and payment platform with the latter's global practical expertise to optimize end-to-end payroll processes, implementation quality, compliance governance, and cross-border payment execution for enterprises.
The latest IDC white paper, "The Cost of Inaction: The Business Impact of Not Using Professional Services Automation," indicates that professional services firms that decide not to adopt PSA systems after evaluation may lose 5%–10% of potential revenue and productivity annually. Sponsored by Kantata, the study uses modeling to reveal how inefficiencies such as administrative burden, talent misalignment, scope creep, and billing delays accumulate over time into significant financial losses.
Strategic Audit Solutions (SAS) announced the launch of two new solutions, EmailIQ and DebitIQ, on March 24, 2026, further expanding its AuditSUITE360 technology stack. Both products were showcased at the 2026 Shared Services & Outsourcing Week (SSOW) conference. EmailIQ is designed for enterprise email intelligence analysis, while DebitIQ focuses on credit balance management and has already been deployed in the healthcare sector.
Grand, headquartered in Dublin, announced on March 26, 2026, the completion of a $5 million pre-seed funding round, led by 20VC with participation from NAP and Firedrop. Founded by the team behind WhenThen (acquired by Advent International in 2022), the company has launched an AI-driven trade credit intelligence platform that helps businesses assess counterparty risk and potential in real time across the global B2B trade market, which exceeds $15 trillion.
Papaya Global announced the launch of SpendGuard, an AI-driven expense management solution designed to validate employee spending in real time, ensure compliance with local regulations, and accelerate reimbursement processes for global teams. The tool is integrated into Papaya's Workforce OS platform and supports collaboration with tools such as Expensify and Concur, reducing manual review and correction cycles.